Career

Customer Quality Management - Local Quality Specialist (f/m/d)

15.05.2025

At PALFINGER, we have been lifting goods to a new level for over 90 years - with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions. Our success is based on the tireless efforts of our approximately 12,350 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.

For our manufacturing facility positioned in Cherven Bryag, we are looking for a motivated specialist to join us in the role of: Customer Quality Management - Local Quality Manager (f/m/d)

YOUR TASKS

Manage nonconformities by initiating and monitoring preventive and corrective measures based on error reports, audits, and customer complaints.
Conduct root cause analysis for internal and intercompany quality issues and escalate supplier problems following escalation routines.
Maintain and update FMEAs, control plans, and test plans for ongoing products, along with creating local status reports for complaints/issues.
Ensure regular communication between factory quality and product line quality teams, and participate actively in Continuous Improvement Process teams.
Prepare reports for the Quality Manager (Plant), including 8D reports, to monitor and resolve quality-related topics effectively.

YOUR QUALIFICATIONS

Good level in English and/or German (minimum B2 level) is an advantage.
Technical background in manufacturing industries, with completed vocational training in metalworking or a related field.
Desirable: Knowledge of ISO 3834 (Welding Quality Assurance) and training according to ISO 9712 for test methods (PT, VT, MT, UT).
Experience with quality tools, statistical methods, and Problem-Solving techniques (e.g., 8D, Ishikawa, 5Why’s, Defect Pareto, X-Y Matrix).
Strong analytical and communication skills, independent and structured work approach.